EXIM.gov doesn't collect personal information when you visit our web site unless you choose to provide that information.

Information Collected and Stored Automatically

When you visit, we may store some or all of the following: the Internet address from which you access EXIM.gov, date and time, the Internet address of the web site from which you linked to EXIM.gov, the name of the file or words you searched, items clicked on a page, and the browser and operating system used.

This information is used to measure the number of visitors to the various sections of our site and identify system performance or problem areas. We also use this information to help us develop the site, analyze patterns of usage, and to make the site more useful. This information is not used for associating search terms or patterns of site navigation with individual users.  On occasion, EXIM.gov may provide this information to third party entities it contracts with for the purposes of research analysis only. 

Use of Persistent Cookies

Like many websites, EXIM.gov uses "persistent cookie" technology. A persistent cookie is a small text file that this website places on your computer so that it can remember you when you show up again later.  We use persistent cookies to  get aggregate metrics on site usage to understand how people are using the site and how we can make it better. We use web metrics services to track activity on EXIM.gov. Government agencies only ever receive traffic statistics anonymously and in the aggregate.

Most Internet browsers automatically accept persistent cookies. Although we think using persistent cookies creates a much better experience for you, this site will also work without them. If you don't want to accept cookies, you can edit your browser's options to stop accepting persistent cookies or to prompt you before accepting a cookie from the websites you visit.

The cookies that are used by EXIM.gov are Google Analytics, Adobe ColdFusion and HubSpot cookies.  Please see the privacy statements for Google: http://www.google.com/policies/privacy/, Adobe http://www.adobe.com/privacy.html, and HubSpot: http://www.hubspot.com/legal/privacy-policy for more information.

Use of Tracking Pixels

EXIM.gov also collects non-personally identifiable information through the use of tracking pixels that appear on our pages. A tracking pixel is a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a web page and, in combination with a cookie, allows us to collect information regarding the use of the web page that contains the tracking pixel.

We use tracking pixels to trigger ads on participating websites based on activity tracked from the browser on a device used to visit EXIM.gov. We also use them to tell when an advertisement we run on another website has been clicked on by EXIM.gov visitors, and use that information to judge which advertisements are more appealing to users.

Specifically, EXIM.gov uses integrated services that require Google Analytics to collect data via advertising cookies (including third party cookies such as Doubleclick) and anonymous identifiers, in addition to the standard information collected within Google Analytics. The additional services include display network impression reporting, remarketing to site visitors and demographics and interest reporting. Functionally similar Facebook and Bing Pixels are used to collect data for use on facebook.com and websites that incorporate third party advertising.

To opt out of these tracking pixels and services, please follow this link to opt out of the Google Analytics-based tools (https://tools.google.com/dlpage/gaoptout/), the Facebook Pixel (https://www.facebook.com/settings?tab=ads), and the Bing Pixel (https://choice.microsoft.com/en-US/opt-out).

If You Provide Us Personal Information

We do not collect personal information for any purpose other than to respond to your requests. The only personal information that we collect is what you decide to give us when submitting requests for information or signing up for email services. If you choose to provide us with personal information we use that information to respond to your message, and to help get you the information you requested. 

We only share the information you give us with another Government agency if your question relates to that agency, or as otherwise as required by law. EXIM.gov does not share information you submit via the contact form with other entities for commercial marketing.

Site Security

For site security purposes and to ensure that this service remains available to all users, this Government computer system employs commercial software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular destruction in accordance with National Archives and Records Administration guidelines.

Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986, the National Information Infrastructure Protection Act and other applicable laws.

External Links

EXIM.gov links to many websites created and maintained by other public and/or private organizations as outlined in our Linking Policy. If you click a link to an outside website, such as LinkedIn or YouTube, you will leave the EXIM.gov site and are subject to the privacy and security policies of the owners/sponsors of the outside website.

Social Media Sites

While USA.gov and EXIM.gov manages presence on social media sites (e.g., LinkedInTwitterYouTube) in order to share Government information and engage with the public, we do not collect any Personally Identifiable Information through those sites. We also do not use personal information made available by the user to these third-party sites.


EXIM.gov will not link to any website that exhibits hate, bias, or discrimination. EXIM.gov reserves the right to deny or remove any link that contains misleading information or unsubstantiated claims, or is determined to be in conflict with EXIM.gov's mission or policies.

Privacy Act

Disclaimer of Endorsement

The information posted on the EXIM.gov website includes hypertext links or pointers to information created and maintained by other public and/or private organizations. EXIM.gov provides these links and pointers solely for our users' information and convenience. When users select a link to an outside website, they are leaving the EXIM.gov site and are subject to the privacy and security policies of the owners/sponsors of the outside website.

  • The Export-Import Bank (EXIM) and EXIM.gov do not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained on a linked website.
  • EXIM and EXIM.gov do not endorse the organizations sponsoring linked websites and we do not endorse the views they express or the products/services they offer.
  • EXIM and EXIM.gov cannot authorize the use of copyrighted materials contained in linked websites. Users must request such authorization from the sponsor of the linked website.
  • EXIM and EXIM.gov are not responsible for transmissions users receive from linked websites.
  • EXIM and EXIM.gov do not guarantee that outside websites comply with Section 508 (accessibility requirements) of the Rehabilitation Act.

To contact the EXIM Bank Senior Agency Official for Privacy (SAOP) use: fismasaop@exim.gov