In her role as senior vice president for Strategy and Performance, Michele Kuester provides leadership for the Bank’s efforts to make EXIM Bank more innovative and customer focused. Further, Ms. Kuester serves as EXIM Bank’s Performance Improvement Officer and Senior Accountable Official.
Ms. Kuester has worked at EXIM Bank over 25 years, serving both as a claims officer and a loan officer before joining Policy and Planning as a policy analyst in 1993. During her 14 years in Policy and Planning, Ms. Kuester held a number of increasingly senior positions and worked on a wide range of EXIM issues. In 2007, Ms. Kuester joined the Export Finance Group as vice president of the Operations and Data Quality division. While in the Export Finance Group, Ms. Kuester was involved in a number of EXIM Bank initiatives to manage data and improve information quality. Starting in 2012, Ms. Kuester led a four-year management initiative called Total Enterprise Modernization (TEM). TEM implemented projects that guided EXIM Bank towards becoming a more modern and flexible institution, able to adapt as the environment around it changes.
Ms. Kuester holds an undergraduate degree in international finance from the University of Maryland and a master's degree in international management from the Thunderbird School of Global Management. She was also a fellow in the Excellence in Government Fellows program of the Partnership of Public Service, a nonprofit, nonpartisan organization that fosters leadership.